Get Help & Support

Our team is here 24/7 to assist you with any questions or concerns.

Contact Form

Contact Information

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Phone

1 (513) 838-4715

Available 24/7 for claims and emergencies

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Email

support@paulsdrive.com

Response within 2 business hours

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Live Chat

Available on our website

Instant support from our team

Frequently Asked Questions

How do I file a claim?

You can file a claim through our mobile app, website, or by calling 1 (513) 838-4715. Our claims team will guide you through the entire process and answer any questions.

What information do I need to provide?

For a quote, we need your driver's license, vehicle information, and driving history. For claims, have photos, the other driver's information, and any police report numbers available.

How long does claims processing take?

Most claims are approved within 5-10 business days. Emergency claims and serious accidents are prioritized and processed within 48 hours. We'll keep you updated throughout the process.

Can I change my coverage anytime?

Yes! You can update your coverage or add/remove add-ons anytime during your policy period. Contact our team or log into your account to make changes.

Do you offer discounts for students?

Absolutely! Students with a 3.0 GPA or higher qualify for our Good Student Discount, typically saving 10-15% on their premiums.

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